Front Office Manager - Front Office Management System

It is obvious that students, staff and parents expect high level services and continuous development in case of administration and overall process of a school. Almost all the activities in a school start from the front office. ESchool Suite Front Office is an automated front office management module which provides high end solution and advancements in the overall facets of a school. It assists front office executives/receptionists to organize contacts and appointments, to track and manage visitors, create and issue gate passes and provide assistance to parents and students. The time efficient management of all the front office operations within a centralized environment is the specialty of ESchool Suite Front Office management module.

Front Office Manager manages the interaction of visitors with the staff of the school. This highly integrated e-reception module empowers every department and thus increases the reliability, accessibility and productivity of the school. It also keeps a record of all incoming and outgoing calls routed through the front office. ESchool Suite Front Office offers reminders and alarms, group scheduling, related parties, easy-to-access case status and information screens with a user-friendly interface for customization.

Highlights

• Enables appointment system and automatic generation of gate pass.
• Ensure that staff is ready for a meeting and monitor the number of visitors.
• Satisfy visitors due to easy access of information.
• Monitors and records all the incoming and outgoing calls with caller details and number.
• Receive and delivers packages that arrive at the front desk in an easy way.
• Keep records of all couriers/dispatches.
• Smart way of appointment management and meeting scheduling.
• Generation of integrated reports.
• Easy retrieval of records entered.
• Reliability in recording details of visitors.
• Better communication among different department/users.
• Leaving messages.
• Meeting and appointment reminders.
• Appointment setting.
• Permission slip generation for student/visitor.
• Address book, telephone directory.
• Call register, report and response recorder.
• Enquiry and follow up management.

Reports

• Appointment Report
• Call Register Report
• Courier Dispatch Report